Delivery and payment
PAYMENT
Payment can be made by credit card in case of ordering on the site of NIKOLSKAYA GALLERY, or by cash to the courier.
DELIVERY
Delivery is carried out within Moscow and the Moscow region. Delivery amount is 1,500 rubles for Moscow and 2000 rubles for the Moscow region. This price is determined by the fact that the paintings might be located in the urban suburbs far away from the customer, the package specifics. NIKOLSKAYA GALLERY cooperates with the logistics companies: Express.ru, DHL, UPS.
Delivery time is between 1-2 days for Moscow and the Moscow region.
Price and time of delivery for Russia, as well as for other countries you can check by phone: +7 (495) 774 29 36. Shipping cost is non-refundable.
Return policy
In each case, refund situation is considered individually. If you are not completely satisfied with the piece of art, be sure to inform NIKOLSKAYA GALLERY. Gallery staff will promptly solve your questions.
Under Russian legislation you have the right to refuse the order or return it before the transportation to delivery service or within 7 days after receiving.
Under the following conditions:
- the work is in original condition
- you have documents proving the purchase of work
Under these conditions, NIKOLSKAYA GALLERY will refund to you the amount in cash or send money to your account within 10 days.
Please note that shipping fee is not refundable.
If you wish to return the purchased painting, send an email to: info@nikolskayagallery.com indicating in the subject "Return" or call NIKOLSKAYA GALLERY by phone: +7 (495) 774 29 36
DEFECTS OR DAMAGE
When obtaining work, look carefully at the artwork for defects, damage, check the specifications: year, material, size, author name, title. If you are satisfied with the result, sign and hand over to the courier a document confirming the receipt of the work and its safety.
If during inspection you find a defect, please contact the gallery by phone: +7 (495) 774 29 36
We in the shortest possible time not exceeding 10 working days, will replace the work or return the funds to the account of the customer.
If, after getting a job, you change your mind to buy it for any reason, you must to inform the NIKOLSKAYA GALLERY about it. A gallery employee will solve the problem and will make your experience of acquiring art objects pleasant and comfortable.
FOR GET A CONSULTATION YOU CAN CONTACT NIKOLSKAYA GALLERY BY PHONE: + +7 (495) 774 29 36 OR FILL THE FEEDBACK FORM.
NIKOLSKAYA GALLERY has partnership with the largest and most reliable logistics companies: DHL, UPS, Express. Professionalism and experience allow us to deliver your artwork safe and in good condition.
YANDEX-KASSA is a perfect solution to the problem of accepting a variety of payments. These include payment by credit cards: Visa, Maestro, MasterCard, Yandex.Money, WebMoney (international payment service), with the mobile phone balance (Beeline, MTS, MegaFon, and others), including cash payment via terminals, the availability of Internet banking from Sberbank, Alpha-Bank, Promsvyazbank and MasterPass. Started in 2002, YANDEX KASSA has established itself as a highly reliable service to receive payments. The process of accepting payments the process is carried out via secure connection. the service works according to the standards of the Bank of Russia in compliance with the international PCIDSS certificate. This certificate confirms that the technologies used by service guarantee the safety of cardholders and comply with the most stringent requirements.
PAYMENT METHODS
OUR PARTNERS
